Frequently Asked Questions |
| Frequently Asked Questions |
| |
Here are the answers to the most frequently asked questions.
If you have any questions about our products or services, please feel free to email us
and we'll get back to you as soon as possible, we look forward to hearing from you. |
| 01. What is the minimum quantity of one order? |
100 pcs per color and design for caps and hats.
50 pcs per color and design for clothing.
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| 02. What is your payment term? |
(1). 30% T/T deposit when P/O placed and samples approved, and 70% against shipping documents copy e-mailed to you.
(2). For small order (Total value less than 3000USD), Cash or 100% T/T for full amount in advance.
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| 03. What is your sampling and mass production time? |
Sampling time: 2 to 10 days
Production time: One month
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| 04. How long is the delivery time? |
Shipping time by vessel 2 to 4 weeks according to different destination port.
Shipping time by air 2 to 6 days.
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| 05. What is the Standard Packaging for sports caps? |
25pcs per polybag and inner box, 250 pcs per export carton;
Meas. 64 X 42 X 95 CM = 0.256 cubic meters
G.W. 28kgs per carton
N.W. 20kgs per carton
Special hats packing will be emailed to you after checking.
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| 06. How can I get the samples and catalogs? |
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Samples are free of charge, while the air freight fee should be paid by customer. And you can find much
more fashionable styles from our professional website, as we renew
our styles every month.
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| 07. What service can I get from Goodhatter? |
Quick responses with full attention within 24 hours.
Products with same quality as counter samples.
Samples and production status updated promptly.
Fast and safe delivery for samples and mass products.
Lasted caps information from our website will be sent to you via email termly.
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| 08. Whether I can get the cap in a color or shape that is not listed on website? |
Customized designs are welcome!
The website contains just a sample of various cap shapes and colors
available. If you have your own design in mind, you can email us at
info@goodhatter.com. Let us fix you up with the cap that you want, not a cap you have to settle for.
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